About Us
Food Service With a
Personal Touch
Our goal is simple: take food service off your plate with a thoughtful, dependable, easy-to-manage program.
Our staff offers unmatched service through proactive problem-solving and responsive solutions, serving dozens of locations across Western New York.
Breaking Bread With WNY Since 1985
From schools and colleges to corporations and camps, we’ve been serving high-quality meals throughout the Buffalo community since 1985. Along the way, we’ve earned an award or two, but for us, that’s not what defines success. What matters most is that every client enjoys our food and feels genuinely respected.
Excellent Food Service Since 1985
Serving Multiple Locations Across the WNY Region
Award-Winning Staff
and Company
A Purpose-Driven Food Service Company
We share our clients’ commitment to their missions.
Most of the time, food service is just one item on a very long to-do list, pulling focus from other priorities. We reduce your administrative burden with highly dependable service and proactive attention to your population’s needs.
How We Support Your Food Service Program
Supporting a wide range of organizations requires much more than a one-size-fits-all approach.
We combine operational structure, experienced teams, and flexible service models to deliver
consistent, high-quality food service across every environment we serve.
Customized Solutions
We build flexible food service programs tailored to your organization’s needs, budget, and operations.
Staffing & People
We recruit, train, and support food service teams that deliver exceptional service.
Food Variety & Options
We create fresh, flavorful dishes using a wide variety of quality ingredients.
Affordability & Value
We design cost-effective programs that maintain quality and support long-term success.
Health & Nutrition
We provide balanced, high-quality meals that meet diverse dietary needs.
Sustainability
We integrate sustainable practices by reducing waste and using resources responsibly.
Meet Our Team
Introducing Our Leadership Team
As President, Dave develops corporate strategy, reviews policy and legislative matters, and oversees the daily operations and compliance with the administrative management team. He also fosters client relations and partnerships for the retention of business. Dave meets regularly with the leadership team to receive updates on employees, finances, growth opportunities, and more.
With his support team, Dave develops budgets and goals. He also creates proposals for new business and responses for RFP’s. Dave is also actively involved in negotiating client contracts and bargaining unit agreements.
With a deep understanding of sales, marketing, supply chain management, logistics, and customer service, Nick brings a unique perspective to the table. By leveraging his wealth of industry knowledge, he can identify emerging trends and develop scalable and customized business models that are tailor-made for success.
He possesses expertise in effectively managing food, beverage, and retail accounts and has consistently delivered outstanding results. Nick is widely recognized for his unwavering commitment to providing exceptional customer service, fostering strong relationships, and driving revenue growth. He excels in empowering teams, strategic thinking, and fostering a culture of accountability
Nicole has 20 years of experience in financial operations. She works with a focus on the integration and implementation of new technologies to aid with the efficiency and accuracy of financial transactions. Nicole joined the Personal Touch Food Service executive team in 2020.
As Vice President of Finance & Administration, Nicole leads the financial functions of the corporation and is committed to accurate billing and financial reporting. Nicole oversees all employees involved in the accounting process, including accounts receivable, accounts payable, payroll, inventory, and compliance.
As USDA General Manager, Debbie is responsible for the supervision of public, private, and charter schools participating in USDA feeding programs. Debbie’s 15 years with Personal Touch Food Service gave her a broad base of practical experience and oversight with the company. Debbie is a member of the Erie County School Nutrition Association, the NYS School Nutrition Association, and the National School Nutrition Association.
Debbie works collaboratively with the Corporate Managing Dietician and Chef to enhance food offerings to students. She also works with the Executive Leadership Team on strategy, operations, and client relations. Debbie is responsible for legislative compliance, HACCP, client interactions, financial performance, procurement, menu planning, staff training, and overseeing program initiatives such as Farm to School and professional development.
With more than 23 years of experience in the hospitality industry, Kevin has built a
career spanning privately held restaurants and large scale corporate contract food and
beverage management. His background includes end to end foodservice operations,
from culinary execution and guest satisfaction to financial oversight and team
leadership.
Kevin is a graduate of Erie Community College, where he earned an AAS in Hotel
Restaurant Management, and Buffalo State University, where he earned a BS in
Hospitality Administration. He also holds certifications from the American Culinary
Federation (ACF) and the Cicerone Certification Program, reflecting expertise in both
culinary and beverage management.
Matt is a results-driven leader with expertise in procurement, inventory management, analytics, and operational efficiency. He has a proven track record of optimizing supply chains, strengthening vendor relationships, and improving cost control through process improvements that drive sustainable growth and profitability. His customer-centric, data-driven approach helps organizations stay agile, anticipate market shifts, and implement scalable strategies. Matt leads by empowering teams and fostering accountability, building high-performing groups that execute with collaboration and consistency. His procurement and inventory focus has helped reduce costs, improve margins, and support revenue growth, all with a hands-on, forward-looking approach.
Matt brings over 15 years of food service and retail operations experience, with a strong track record leading high volume, fast paced teams. He specializes in operational improvements, spotting inefficiencies, and refining workflows to drive consistency and performance. Matt is also passionate about peer development, focusing on empowerment and practical problem solving so teams can make confident decisions and deliver exceptional service. As Associate District Manager, Matt will support daily operational standards across Personal Touch Food Service locations while strengthening client relationships. He will lead, train, and coach teams, collaborate on menu planning and catering, engage directly with clients, and partner with senior leadership to implement best practices and process improvements that enhance efficiency, consistency, and overall performance.
Jamie is committed to planning menus that are nutritious, enjoyable and practical and helping individuals make healthy food choices with the resources available to them. As a Registered Dietitian with a bachelor’s degree in dietetics, Jamie brings more than a decade of experience in food service and community nutrition. What she enjoys most about being a dietitian is serving as a trusted source of credible, up-to-date nutrition information and helping make healthy eating feel simple and accessible. She looks forward to supporting the health and wellness of the communities we serve through balanced menus and meaningful nutrition initiatives.
Jamie Schaumloeffel RD, CCN
Company Registered Dietician
Corey has over 20 years of experience in the culinary and food service industry. He has worked in a variety of settings, including fine dining, private chef work, catering, and arena and stadium services. He has completed two certifications through the AFC and has participated in several food and beverage competitions, with his most recent being a food and beverage pairing competition in March 2025. In his spare time, he enjoys teaching cooking classes. He has a passion for food, innovation, and teaching others.
I have been working with Personal Touch for over 10 years and they are always trying to improve and stay in step with the client.
Cradle Beach
FAQs
Frequently Asked Questions

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What is a contract food service company?
A contract food service company manages dining operations for organizations, including staffing, menu planning, food preparation, and compliance.
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How does outsourced food service work?
Outsourced food service means a partner takes over daily operations—from planning to plate — so your team can focus on running the organization.
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What types of organizations do you serve?
Personal Touch provides food service for schools, colleges, senior living communities, and businesses with diverse operational and nutritional needs.
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How do you manage staffing and compliance?
Personal Touch handles hiring, training, and oversight while ensuring all meals and operations meet federal, state, and industry requirements.
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Do you offer commissary or drop-off meal programs for daycares and camps?
Yes, Personal Touch provides commissary and cold drop-off meal programs that deliver safe, compliant, ready-to-serve meals without requiring on-site kitchen staff.
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How do you accommodate food allergies and cultural dietary needs?
Personal Touch designs menus with input from chefs and dietitians to safely accommodate food allergies, dietary restrictions, and culturally sensitive diets. Our team follows strict food safety protocols, adapts recipes as needed, and works closely with each site to ensure meals meet both compliance requirements and the needs of the people we serve.